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Providing mental health support is a crucial part of serving customers, particularly in the workforce development industry, which is why more and more regions are hiring Behavioral Health Advocates (BHAs) to be part of their staff.

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EDSI is answering the call of LGBTQIA+ jobseekers to create customized job search workshops and resources, and provide groundbreaking programming aimed to support this community and encourage workplace inclusivity.

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Connecting apprenticeship programs with your state and local workforce system is a win-win partnership and we have extensive experience working with employers and jobseekers to strengthen the workforce and our economy. Our Regional Apprenticeship Coordinator Adina Tayar offers best practices!

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Are your state and local workforce strategies optimized to support and engage older workers in your region? In this blog, we're sharing important information on serving older adult workers ages 55 and up, including workforce insights, labor market metrics, barrier remediation and 6 strategies you can use to more successfully engage with older workers.

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Helping statewide systems execute high quality professional development is an area where EDSI has deep knowledge and experience. The organization continues to be sought out for projects related to professional development (PD) programming throughout the Midwestern and Southern United States. This project spotlight demonstrates the success EDSI has had working with the State of Michigan.

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Connecting apprenticeship programs with your state and local workforce system is a win-win partnership and we have extensive experience working with employers and jobseekers to strengthen the workforce and our economy. The Registered Apprenticeship (RA) Navigator Certification Program is helping spread the apprenticeship movement across the U.S., creating new pipelines of workers who have the specialized skills employers need.

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Customer service is embedded into everything we do. Preparing front-line workers for the unique challenges being faced in the workplace during the pandemic and beyond can be difficult. This blog spotlights the virtual COVID Customer Service Career Acceleration Program (CAP) that was established to help front-line customer service workers receive more in-depth training on issues such as de-escalation and conflict resolution that go beyond the traditional scope.

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Multi-Generational programs (also called the 2Gen approach) address the needs of both children and parents, with the ultimate goal of creating self-sustaining opportunities and better outcomes for the whole family unit. Multi-Generational programs have been applauded and proven to be a holistic way to end the cycle of poverty, which is why EDSI is so committed to offering this program to as many families in as many regions as possible.

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Virtual employment services are the new norm as record numbers of Americans are out of work and local workforce boards are answering the call for help by identifying innovative ways to help jobseekers gain broader access to stable, long-term opportunities.

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